Do not pay on the call.
Do not provide bank credentials, Social Security numbers, debit-card details or one-time codes to an unverified caller.
If a caller claims you owe a cash advance you do not recognize, verify the debt before sending money or sharing personal information.
Be cautious if a caller uses a name similar to US Cash Advance, refuses to provide written proof of the debt, claims to be with law enforcement or a government agency, or demands immediate payment by wire transfer, gift card, crypto or another hard-to-reverse method.
Do not provide bank credentials, Social Security numbers, debit-card details or one-time codes to an unverified caller.
Request the creditor name, account details, mailing address and written validation. Independently verify the creditor using contact information you found yourself.
Save voicemails, caller IDs, email headers, text messages, payment instructions and names used by the caller.
Report suspicious collection activity to the FTC, FBI Internet Crime Complaint Center, your state attorney general and local police when appropriate.
These links go directly to public agencies and the BBB business profile.
Business identity and scam alert information.
Report fraud and deceptive collection activity.
Report internet-enabled fraud and phishing.